FAQ

Nous sommes le motoriste n°1 en Europe et disposons de nombreux contacts au sein de l’industrie automobile. Nous sommes revendeurs de moteurs neufs, d'occasion et reconditionnés. Nous fournissons nous-mêmes les moteurs et, si nécessaire, confions le véhicule à un spécialiste réputé pour l'installation. Tous les travaux de moteur et de réglage sont couverts par une garantie. Nous sommes des spécialistes du commerce, mais tous les clients de détail peuvent s'attendre à un accueil chaleureux de la part de notre personnel expérimenté et compétent. Dans de nombreux cas, jusqu'à 90 % de réduction sur les prix de détail des grands détaillants.

Siège social
Bureau de Glasgow
272, rue Bath
Glasgow
G2 4JR

Nous n'acceptons que les virements bancaires et ils sont validés par votre banque grâce à l'utilisation de l'identification IBAN. C'est sécurisé car votre banque a déjà validé notre société. Nous acceptons également les cartes de débit/crédit, mais il existe des restrictions et le moteur ne peut être envoyé qu'à l'adresse vérifiée par l'émetteur de la carte et non à l'adresse de livraison.

Chaque moteur a un code et vous pouvez l'obtenir sur certaines parties du moteur ou vous pouvez obtenir votre numéro d'immatriculation et demander au fabricant. Nous fournissons des moteurs basés sur des codes et nous ne rembourserons pas si un mauvais code ou moteur est envoyé

Les clients doivent inspecter les moteurs avant de les accepter des expéditeurs. Si le moteur du véhicule ne fonctionne pas, nous vous rappellerons et vous proposerons un remplacement. Nous ne couvrons pas les frais de mécanicien ou de garage

All motors are supplied and fitted on an exchange basis. Otherwise, a surcharge is applied The engines purchased will comply with the Sale and Supply of Goods Act 1994 and will be of "satisfactory quality" unless otherwise stated at the time of sale. Engines will have a minimum 30-day warranty and only parts listed on your invoice/receipt are covered by the warranty. If a part supplied by us is found to be defective during this period, it may be returned to us for exchange. If no exchange is available within 7 days, a refund will be given. Basic motors carry no warranties or warranties Any part(s) properly supplied by us and returned to us within 3 days is subject to a 20% processing fee at the discretion of the managers. Cancellation by the customer of any order made will be subject to 30% of the total payment made, provided that the standard cancellation period of 14 days is not met. Bespoke orders such as engine shutdowns are not included and any partial refunds will be at the discretion of the company. Customers must indicate if accessories are required. If the request has been made, indicating the complete engine you are looking for, it means the head, block and sump, it does not mean with the accessories as these can be sold separately, any accessories left on the engine, e.g. water pump, cam belt (we always recommend fitting a new cam belt) are given free of charge and are not covered by this warranty. This warranty is void if a part supplied has been tampered with in any way, i.e. seal broken, disassembled, etc. No part may be altered, altered, or disassembled in any way (except for routine service settings) without our permission. Failure to comply with these terms will void your warranty/warranty. Our warranty only covers the part. It does not cover the cost of labor or any defects resulting from the installation of this part. We will refund the full price of the part but will not cover any assembly costs. It is your responsibility to check that any parts supplied are correct prior to assembly. All goods must be inspected on delivery prior to signing to ensure that the item has not been damaged in transit. If the goods are found to be damaged, do not sign, refuse delivery and contact us within one working day. This is to ensure that if necessary, a claim can be made against the courier company. In the event that the delivery driver does not allow time to inspect the goods, sign the delivery note to obtain them, but remove any mention in the signature box to the effect that the goods have been "Received in good condition". Mail order: Under the sales regulations, a PRIVATE CONSUMER has a 7-day cooling-off period during which they can return the goods to us for a refund. However, delivery is a separate contract and once completed, whether domestic or international is non-refundable. This is due to 3rd party cost of internal couriers and forwarders and repositioning in an event of a wrong order. Handling Taxes are also non refundable. Goods once signed for must be returned at the customer's expense. In the event that a part is supplied as ordered, If the customer has ordered incorrectly, we must be contacted immediately within 2 hours and the part returned to us within 7 days of purchase at the customer's expense. Refunds will only be made upon return of the merchandise to our premises. All engines purchased must be fitted with a new timing belt/cam belt/chain and filled with new oil upon installation. Failure to comply with this procedure will result in the void of the warranty/warranty. Gearboxes must be filled with new oil during installation. Failure to comply with this procedure will result in the void of the warranty/warranty. Please ensure that all goods are thoroughly checked before being signed. Refunds are not always possible for goods that have been damaged in transit. Unexamined or unchecked entries on the packing slip are not acceptable. We will not be held responsible for refunding goods damaged in transit if they have been signed for to be in good condition. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. Ownership of the goods will remain with us until full payment with cleared funds